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Data quality in Salesforce

Customer data is the indispensable foundation of many business activities, especially cloud-based ones like Salesforce. But like any foundation, customer data is not an eternally stable affair. Viewed from a sober distance, a large customer database is more like a gently but constantly churning ocean …


Data quality and compliance

How can you tell if business partners are breaking international rules? W├╝rttembergische Gemeinde-Versicherung and data specialist TOLERANT Software show how processes in customer service can be designed efficiently and securely with consistent data quality management – A report from the field.


Order must be

That an address should be complete and deliverable is clear to anyone who wants to get their advertising to the consumer. But in addition to deliverability, a standardised address is essential to correctly sort and evaluate customers in sales processes.