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Data quality in Salesforce

Customer data is the indispensable foundation of many business activities, especially cloud-based ones like Salesforce. But like any foundation, customer data is not an eternally stable affair. Viewed from a sober distance, a large customer database is more like a gently but constantly churning ocean …


Data quality and compliance

How can you tell if business partners are breaking international rules? Württembergische Gemeinde-Versicherung and data specialist TOLERANT Software show how processes in customer service can be designed efficiently and securely with consistent data quality management – A report from the field.