Good customers, poor data?
How do you feel when someone writes to you and uses the incorrect name, incorrect address or even multiple combinations of these? Addressing customers correctly is not just the sign of good organization – above all, it is a sign that you hold them in high regard. Within the company, the following applies: Do you want to speak to the right customer? Do you write to a special customer group? Having a holistic view of your customers will help you here. And you can only make progress with this if you have up-to-date, complete and non-duplicated data. Talk to us about your options for optimizing data quality, minimizing spreading losses and showing all of the important facets of your customers.
Important at a glance
Data quality management does not have to become a Sisyphean task. All of our products can be easily and quickly integrated into your individual system environment and processes, and improve your data quality right from the first click – with careful maintenance, you can extend the half-life period of your data to almost double what it is now.
What is perfect for your competitor may turn out to be completely wrong for you. We therefore provide advice based not only on the specific sector but, above all, on the specific quality of data that you require. In practice, this means that we first analyze your current situation and then we define the target situation for your data. Only then do we determine which products are suitable to meet your individual requirements.
Processes for data quality management can only function correctly when they have up-to-date reference data. We regularly provide you with news and we keep your reference data completely up-to-date. If you have special requests or in “data emergencies”, we provide assistance via telephone or on-site to ensure that you do not lose any valuable time or data sets. Any such assistance is personal, fast and always professional.