Did you know that 70% of customers leave a brand due to inadequate customer feedback? This statistic should alarm all businesses aiming to maximize the value of their customer relationships. Understanding and analyzing customer feedback is crucial for gaining valuable insights into the needs, desires, and challenges of your target audience.
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Kategorie: Things to know - Page 1
Did you know that personalized communication can increase customer loyalty by up to 80%? In a world where consumers are bombarded daily with a flood of marketing messages, it is the personal touch that makes all the difference.
Different encodings are a major source of problems during data migration. These include character codes such as UTF-8 and ASCII, as well as different alphabets such as those used in Japanese. If data records from different systems are merged, they must therefore be cleansed and recoded before migration. The data quality tools from Stuttgart-based software specialist TOLERANT Software can provide support here, as they can read and analyse texts from different writing systems.
When addressing customers, it has become de rigueur to respect people who do not wish to receive advertising when selecting target groups.
In CRM systems, clerks handle many processes every day where the data of new customers needs to be entered. To map this quickly and effectively, TOLERANT products offer a mode for fast data entry.
Customer contact today is easier than ever – and more complicated at the same time. Because with the multitude of options, from personal sales contact via telephone or e-mail, an Internet presence or web-based social media, the complexity of data and control processes is also growing. Every player in the market needs to know how and where its customer data is stored.
That the customer should be king is slightly dusty wisdom. Nowadays, it might be more the case that customers don’t want to be treated as sovereigns, but as enlightened counterparts. They know their rights, so correctness is required. It must be clear in all customer approaches that the legal standards are being adhered to.
Minor data protection offenses were often considered venial sins until now. No one took them seriously; after all, they were hardly ever brought to the attention of the relevant authorities – and fines were few, if any.
Zum Glück haben sich die Zeiten seit den Tagen des Eisernen Kanzlers geändert. Umzugskisten mögen so schwer sein wie eh und je – der Umgang mit Adressänderungen aber ist heute leichter denn je.
The assembly lines and paint lines of vehicle manufacturers have not suddenly mutated into hotbeds of horror. They are merely implementing what the legislature’s compliance requirements dictate in terms of terror prevention, and what all German companies will have to do sooner or later – namely, ensure that they do not pay salaries to anyone on sanctions lists.
Contact us.
We will be happy to help you with your data quality issues.
TOLERANT Software
GmbH & Co. KG
Büchsenstr. 26
70174 Stuttgart, Germany
Phone: +49 711 400 4250
Fax number: +49 711 400 425 01
info@tolerant-software.de
www.tolerant-software.de