TOLERANT Search (TL Search): Fast customer search with TOLERANT Match.
The search function that saves you time and revenue
With TL Match you can search and find data, products and customers quickly and accurately, even in large systems. In large ERP and CRM systems, for example, customer search is often a weak point that costs a lot of time. Do your field staff often have to search for customers and have to go through the entire ERP system every time? TL Match is already successfully used for this purpose and significantly reduces the search time for employees.
Accurate results with fuzzy search
Fuzzy searches with wildcards, for example, deliver inaccurate results in many systems. Not with TL Match: TL Match is also the right choice for online retail, streaming services and online rental. Improve your customers’ search experience and strengthen customer loyalty. TL Match is an interactive and intelligent search that finds exactly what your customers are looking for. Built-in features include Single Field, Write ahead and an automatic search list filter.
Precise hits even with partial information
With TL Match, you can quickly find the right customer, even if you only have fragmentary information at hand for the search. The special search technology in TL Match ensures that you find your customers or products quickly and accurately. TL Match can also combine different search options unerringly. As a streaming service, for example, your customers will in future be able to use TL Match to find the right classical piece directly by combining composer and artist.
More sales in eCommerce
The universal search technology TL Match is faster, more precise and more complex than conventional search functions. TL Match supports your customers online, mobile and on POS terminals. Your store visitors will find what they are looking for faster, more precisely and more conveniently. Show your customers what they want to buy and increase your eCommerce sales. Because when customers find what they are looking for in the store, your products also end up in the shopping cart faster.
TL Match can do all that:
- Fast, error-tolerant customer search even in large ERP and CRM systems.
- Precise results and numerous search options for eCommerce, online rental, Internet applications, streaming services
- Comprehensive search technology also for product searches with sophisticated technical names or drug names
- Accurate hits even with wildcards, partial information, fragmentary data
- Single field: enter all search terms in one field
- Write ahead: Hits are displayed as you type
- Automatic search list filter: During the search additional search filters are offered to narrow down the search
Would you like to get to know TL Search without obligation?
We would be happy to show you in a free web session what TL Match can do for you an how easy the software is to use.Make an appointment
- Different search field types for different tasks
- LPowerful synonym replacement including regular expressions
- Configurable matching rules
- Partitioning of data (e.g. by postal code) for optimal speed
- Configurable result formats
As an interactive service
- Configurable, error-tolerant customer search for individual queries
- Index update directly when data is entered
As Batch matching
- Processing of mass data as files in CSV format
- Inter-se deduplication of data files
- Reference matching of the input source with a reference source
- Negative matching of the input source with a block list
- Precise results for rental portals (e.g. automotive, real estate, mobile homes, etc.)
- Accurate hits for product search of extensive product directories
- Industry-independent use
- More turnover in online trade due to better and faster search results
- Time savings for your office staff
- Time savings and better customer service for your field staff
- Supports Windows Server, Linux, Solaris as well as other Unix systems (upon request)
- Runs in virtualized system environments
- Optimized for multi-core platforms
- Scalable for databases of up to 100 million customer records
- Short response times with many parallel users
- Highly available, as cluster-capable
- Standalone use with own integrated data management
- Optionally combinable with databases (e.g. Oracle, Postgres, MongoDB)
International character sets
- UTF-8 support for a wide range of international characters
- Transliteration framework for processing e.g. Chinese, Arabic or Hebrew data
- Fast, error-tolerant customer search in ERP and CRM systems or Internet applications and web shops
- Deduplication of data sets
- Consolidation of data from different sources
- Can be easily integrated as a fast customer search in your applications via web service (REST or SOAP) or API for C, Java, PL/SQL
- Integrate as a batch process for data management via simple file interfaces
- Integration into ETL tools via web service or file interface (Informatica, Talend, Pentaho Data Integration or similar)
- Optional: connectors for SAP, Siebel and Sales Force
This post is also available in DE.