Software for the insurance sector

data quality, compliance and consent management

Automated data quality, sanctions list and PEP checks, KYC, AML and compliance processes with TOLERANT.

Does this sound familiar?

An existing customer gets in touch: they want to change the beneficiary of their life insurance policy. It’s actually a routine procedure. But first, your staff member has to find the customer in the system, and there are two entries for them – one with the old address, and one without a house number. Which record is the correct one?

Then comes the mandatory check: the new beneficiary must be checked against sanctions lists and for possible PEP status. The check returns a match. With incomplete details, it is almost impossible to determine whether it is actually the same person. So the case is resolved manually, involving follow-up enquiries, documentation and a wait for the customer.

A simple change thus becomes a process that ties up several departments for several days. The cause is the same in both cases: data that is not clean enough to enable quick and reliable decisions.

This is precisely where TOLERANT comes in. We combine data quality and compliance in a single process: those who can uniquely identify their customers can carry out checks more quickly, more reliably and with fewer false positives. For over 15 years, we have been helping insurers keep their portfolios clean and meet regulatory obligations efficiently.

Whether integrated into your existing system landscape as an application or deployed as a SaaS platform application, we work with you to address the following key areas:

01. Data quality and portfolio management

One customer, one data record. We validate addresses, remove duplicates, identify moves and consolidate customer data from various portfolio systems, even following mergers or system migrations.
TL Match · TL Post · TL Name · TL Move

02. Compliance and sanctions list checks

Policyholders, beneficiaries and premium payers are automatically checked against sanctions and PEP lists. Our fault-tolerant matching identifies true hits even with variant spellings, thereby significantly reducing false positives.
TL Compliance Suite · TL Sanction · TL PEP

03. Anti-Money Laundering and AMLR Readiness 2027

From risk classification through KYC/KYB and UBO identification to checks when a beneficiary changes: every decision is documented in a traceable manner. This ensures you are also prepared for the requirements of the EU Anti-Money Laundering Regulation (AMLR).
TL Compliance Suite · Extensions for AMLR

04. Customer Communication and Consent Management

Manage consents, communication preferences and objections centrally, with audit-proof documentation and cross-departmental access for sales, service and marketing alike.
TL MPM

05. Integration and Process Automation

Our checks run where your staff work: in real time during data entry, in batch mode for the entire portfolio, or directly within the workflow of legacy systems, CRM and ICIS.
APIs · Batch processing · Workflow integration · ICIS

Would you like to see how this works for your portfolio? We’ll use a concrete example from everyday insurance practice to show you what cleaner data means for your processes and your compliance.
And on a very topical note: let’s discuss your AMLR preparations. You can find more information on AMLA/AMLR here:

AMLR from July 2027

Book your web session now

Premium data quality

Over 15 years’ industry experience
Our solutions have been in productive use for years at leading insurers
Reduces manual rework
Automated data checks, compliance workflows and processes speed up and secure your processes
Fewer false positives
Precise, fault-tolerant matching reduces false positives and unnecessary verification efforts
Greater regulatory certainty
Risk-based checks, traceable decisions and auditable documentation
Insurance-specific processes
From application submission through to changes in beneficiaries and payout
Seamless integration
Directly into existing systems such as ICIS, via API or as a SaaS solution